By Sara Brown, Senior Product Manager
We are ecstatic to announce the release of another new feature in Probate Finder OnDemand! Not sure how a certain application feature works? Looking for advice on how to drive recoveries? Get an answer to your questions in a flash with new meeting options within the Contact Support feature.
Here’s where we like to work smarter not harder. It’s important to us that we use time wisely. Probate Finder OnDemand users can now schedule time with the Customer Care team directly from their application profile! Users will see new options in the current Contact Support modal. All calendar openings are up to date, meaning no more back-and-forth email strings of mismatched calendar openings. Simply click the link and choose a meeting time that works best for you.
The new meeting feature allows our partners to select the desired meeting objective, such as placement file strategy, probate best practices, or pain points and ideas to create new solutions. The selection routes the meeting requestor to the calendar of the best resource to support effective discussion and outcomes.
Strategize with support who cares
With 32 years of combined experience in the probate and specialty recoveries space, the Probate Finder OnDemand Customer Care team is a dedicated resource for our clients, providing technical support, webinars on-demand, articles, and more. The Probate Finder OnDemand Customer Care team invests their energy and focus on the success of clients and is committed to provide education in the probate space based on experience and best practices learned.
“They are extremely responsive and provide the level of care and attention needed. Hands on training and direct contact is available. They place us as a priority.”
Probate Finder OnDemand client
Is your specialty recoveries strategy poised for success in 2022? Schedule a meeting with the Probate Finder OnDemand team today to start creating an effective recoveries strategy. Book a meeting →
