Capture otherwise lost revenue in a survivor-sensitive and compliant manner

  • Healthcare

Healthcare organizations of all sizes can create a significant new revenue stream by collecting on decedent debt effectively, while protecting their mission through a survivor-sensitive approach.

CMS Compliance

Our technology creates immediate and daily estate search logs and other supporting documentation should you need them for an audit. Probate Finder is DCM Services’ (DCMS) propriety database that was created in 1998. Our in-house data team searches 9.2 million probated estate records with nationwide coverage. Learn more about the best practice, vetted and chosen by more than 40 of the 50 largest systems in America and more than 250 other medium and small providers, and the regulators who audit them.

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Capture otherwise lost revenue in a survivor-sensitive and compliant manner

Manage portfolios of any size or scale. Make strategic decisions about estate recovery operations with ease.

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  • Sustain your mission with essential revenue

Recover on outstanding balances with an empathic approach

Enhance patient-survivor relationships

Properly segment decedent accounts to ensure a survivor-sensitive approach to recovery

Solidify CMS compliance

Using Probate Finder OnDemand provides detailed estate search documentation to comply with CMS Reimbursement Requirements

Manage at scale

Upload, scrub, and manage the statuses of thousands of accounts as they move through the probate process

Aggregate account balances

Probate Finder OnDemand automatically recognizes and aggregates balances of a single decedent with numerous accounts

Refocus resources

Remove manual probate tasks for your collections team and reallocate resources to more important work

Actionable reporting

Intuitive dashboards coupled with advanced reporting provide actionable insights for your team

  • Case study

Our Healthcare clients get results

A national nursing and rehabilitation organization found $36 million in open estates

Profile

A national nursing and rehabilitation organization with 300 locations in 22 states, employing six full-time team members dedicated to locating estates and filing claims.

healthcare_case-study

With over 300 locations in 22 states, a reputable nursing and rehabilitation organization needed to effectively manage its growing portfolio of bad debt and deceased accounts. The existing deceased recovery strategy was reactive, inefficient, and unscalable. Only a significant increase in operating expenses could improve the existing strategy. 

Probate Finder OnDemand was implemented within seven days, which
included self-paced training for team members, business process
alignment, and legacy system integration.

$36M

Identified in open probated estate accounts

25X

Return on investment

5 of 6

Full-time employees reallocated to core business functions

  • Added benefits
  • Enhanced customer relationships
  • Bolstered brand protection
  • Increased estate matches and claim filings
  • Reallocated full-time employees to core business functions
“I consider Probate Finder OnDemand’s key strength to be responsiveness. The system is very beneficial to our organization, as we have better ability to collect returns than we did in the past.”
Support Manager
Healthcare Management organization

See Probate Finder OnDemand in action

With knowledge regarding the probate process, support from an experienced staff of probate collections experts, and the ease of locating and presenting claims that Probate Finder OnDemand provides, our partners are finding revenue in places where they didn’t expect it to exist.

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1550 American Blvd E Suite 200, Bloomington, MN 55425
Contact us: 877.326.5686