Management team

Tim Bauer

Tim Bauer, Chief Executive Officer

An ARM executive with a wide range of experience in M&A, operations, compliance, sales and marketing, and portfolio acquisitions, Tim joined DCMS in October of 2017. Relying on his diverse background, Tim's primary role is to work with the Board of Directors to set strategy and direction for the company. Before joining DCM Services (DCMS), Tim was president of the iA Institute and its affiliate, insideARM. The iA Institute is a media company that specializes in providing context, insight, and practical information to the complex debt industry. Prior to his time at the iA Institute, Tim was involved with several of the largest collection agencies with call centers in the United States and nearshore/offshore locations. His background includes various senior management positions with Integrity Solution Services, Inc., Outsourcing Solutions, Inc. (OSI) and Risk Management Alternatives, Inc. (RMA).

Dereck Eastman

Dereck Eastman, Chief Technology Officer

Dereck has more than 15 years of experience architecting and developing software. Dereck manages our software development team and leads the creation of our organization's software solutions. He has created key technologies and applications that have streamlined internal processes and provide additional and unmatched value to our clients. Technologies and applications built by Dereck and his team include Probate Finder, Probate Finder OnDemand, ACCESS Probate Finder, ARCC (Account Representative Compliance Checklist) and Clarity. Dereck received a Bachelor of Science in Management of Information Systems from the University of Wisconsin - La Crosse.

Tiffany Jansen

Tiffany Jansen, SVP of Business Development

Tiffany Jansen brings more than 15 years of collections experience to the DCMS organization. In her current capacity, Tiffany oversees the financial services business development team and assists in the organizational growth initiatives and management of clients. Tiffany received a Bachelor of Arts in Criminology, Law and Social Deviance at the University of Minnesota - Twin Cities.

Angela Horn

Angela Horn, VP of Business Development and Corporate Counsel

Angela Horn has spent more than a decade specializing in the area of probate and probate litigation. She is a nationally recognized expert in the area of probate and creditors rights. Angela works with many of the nation's largest health systems. She frequently speaks to regional and national organizations on the topic of probate and estate recoveries. Angela has written articles and been interviewed for national publications including HFM, Credit and Collections Risk, Fierce Health Finance, Healthcare Finance News and Long-Term Living magazines. She participated as an expert panelist in the Federal Trade Commission's Workshop on Debt Collection and Technology. Angela is a Phi Beta Kappa graduate of the University of Minnesota and a Cum Laude graduate of Lewis and Clark Law School. She is a member of the American Bar Association's Estates and Trusts Division and is admitted to practice law in New York, Minnesota and the U.S. District Court, District of Minnesota.

Sara Brown

Sara Brown, Executive Account Manager

Joining DCM Services in 2006, Sara applies her experience in probated estate location and claim presentation operations, to successfully managing the customer care team for Probate Finder OnDemand. Committed to maximizing recoveries for our clients, Sara works as an expert advisor within the Probate Finder OnDemand application product. Sara's team strives to ensure a smooth transition from the onboarding and implementation process to maintaining positive and valued customer relations. Sara Brown received her Bachelor of Science from St. Cloud State University in Social Science.

Matthew Rehnelt

Matthew Rehnelt, Business Development Manager

Spending a majority of his career working within the financial services and healthcare industries, Matt has worked with DCMS since 2010. Matt works hand-in-hand with organizations to create and enhance their estate recovery process. Matt graduated from Metropolitan State University with his Bachelors in Business Administration.

Kent Campos

Kent Campos, Account Manager

Kent has enjoyed the last 10+ years of his professional career in the collections industry. Joining DCM Services in 2010 he got firsthand experience in working with estate attorneys and Personal Representatives. Kent now utilizes his experiences to help our clients develop and implement profitable estate recovery strategies.

Nia Rose

Nia Rose, Account Manager

Joining DCM Services in 2004, Nia has held administrative roles as well as working directly with claim presentation and estate data sourcing. Nia currently serves as an Account Manager supporting both our Probate Finder OnDemand clients as well as our Agency clients with a focus on Healthcare. Nia manages the implementation process for Probate Finder OnDemand® and serves as a dedicated resource to our clients throughout the probate process and beyond.